Chordify can use different audio sources, like Deezer, your personal music library or YouTube. In order for the Chordify player to function and get you the chords, it needs an audio source. If a YouTube video is unavailable, the Chordify player will not be able to get the chords or play the audio connected to the video. Fortunately, this doesn’t happen often, but when it does it can be due to:
- The video no longer being available on YouTube;
- The video being blocked by the uploader;
- The video being set to private;
- The video being blocked in your country.
Here’s what you can do:
- Make sure you’re using the latest version of the Chordify app (find the latest version at chordify.net/app) or your browser.
- Upload songs from your own music library. Learn more about how to upload songs from your own music library on Chordify.
- Try a different browser and see if the video works as expected there.
- Search for an alternate version of the song on YouTube — depending on the popularity, there can be multiple options of the same song available.
- Try a different search method: Find the song on YouTube, copy the entire YouTube URL and paste it in the Chordify search field.
- Clearing your browser's cache and reloading the page.
If this doesn’t work, ask the Chordify Support Team.